The key to managing a campaign is having a consistent message released on time through multiple mediums. Through my experience there is typically one major campaign every quarter that is blasted through as many channels as possible.
The channels I have used are:
- E-mail to targeted audience
- Flyer or brochure for sales purposes
- Website, usually with a landing page
- Pay per click
- Public relations
- Social media
- Direct mail on occasion
- Billboards
- Advertising in newspapers, magazines
- E-mail footer message for the property to use
- Online re-marketing campaign
Campaign messages I have worked on:
- Rate promotion for summer business
Purpose: rate driven offer to drive occupancy on some occasions it included breakfast or stay 2, get 3rd night complimentary
Results: consistently generates the most reservations during that time frame
Examples: Unforgettable Summer, Escape to Capella, Rosewood Escape
- Holidays
Purpose: drive awareness of activities, events, rates, offers during the festive holiday season
Results: generates additional revenue during the holiday season and extra public relations exposure and awareness
Examples: Festive calendar at Capella Pedregal, Holiday Season activities at Rosewood Crescent Hotel
- Special Event
Purpose: to sell out the event in order to drive revenue or raise money
Results: have sold out events, raised money for charity, or generated incremental revenue
Examples: Capella Food & Wine Festival (sold out both years), Gingerbread Classes at Rosewood Crescent Hotel (97% full generating incremental revenue), Crescent Spring/Fall Celebration (raise $40,000 for charity)
- Other examples
Suite promotions, packages or experiences, Month of Romance, 25th Anniversary Celebrations, restaurant or bar launches