Campaign/Project Management

The key to managing a campaign is having a consistent message released on time through multiple mediums. Through my experience there is typically one major campaign every quarter that is blasted through as many channels as possible.

The channels I have used are:

  • E-mail to targeted audience
  • Flyer or brochure for sales purposes
  • Website, usually with a landing page
  • Pay per click
  • Public relations
  • Social media
  • Direct mail on occasion
  • Billboards
  • Advertising in newspapers, magazines
  • E-mail footer message for the property to use
  • Online re-marketing campaign

Campaign messages I have worked on:

  • Rate promotion for summer business
    Purpose: rate driven offer to drive occupancy on some occasions it included breakfast or stay 2, get 3rd night complimentary
    Results: consistently generates the most reservations during that time frame
    Examples:  Unforgettable Summer, Escape to Capella, Rosewood Escape
  • Holidays
    Purpose: drive awareness of activities, events, rates, offers during the festive holiday season
    Results: generates additional revenue during the holiday season and extra public relations exposure and awareness
    Examples:  Festive calendar at Capella Pedregal, Holiday Season activities at Rosewood Crescent Hotel
  • Special Event
    Purpose: to sell out the event in order to drive revenue or raise money
    Results: have sold out events, raised money for charity, or generated incremental revenue
    Examples:  Capella Food & Wine Festival (sold out both years), Gingerbread Classes at Rosewood Crescent Hotel (97% full generating incremental revenue), Crescent Spring/Fall Celebration (raise $40,000 for charity)
  • Other examples
    Suite promotions, packages or experiences, Month of Romance, 25th Anniversary Celebrations, restaurant or bar launches